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Now What? A Simple Guide for Following Up After an Interview
Eli Martinez April 1, 2021
Interviewing is like dating, and just like dating, getting ghosted is the thing every job seeker dreads the most. Especially if you walk out of your interview feeling like you crushed it, or had a super interested recruiter promise she’ll “be in touch”.
So, what do you do if a few weeks go by and you don’t hear back? Do you make the first move? If so, when and how often do you follow-up with that person without being overbearing or seeming too desperate?
First things first. Take a breath. While you can’t control what a recruiter or hiring manager does, you can take steps that demonstrate your value to the organization, even if you end up not being the right person for the job, right now.
Truth is, in a world where people receive an average of 92 business emails per-day, staying top-of-mind is crucial. This is especially so when you’re working with recruiters who are sometimes managing dozens of job openings at a time, with an average of 50+ applicants in each.
That being said, having a plan will make the difference between getting that second date, or striking out. Here’s my simple guide for following-up after an interview:
1. Just Ask!
Before your interview wraps, whether by phone or in-person, be sure to ask about next steps. Assuming the interviewer hasn’t already told you, ask them how and when is it acceptable to follow-up. “How” is important because everyone has a preference. Some like email, others may be okay with a text, or connecting on LinkedIn (more on that below).
“When” eliminates the guesswork and gives you a hard timeline to follow. A great way to frame that question is by asking, “When are you aiming to have this position filled by?” Considering it takes a few weeks to onboard a candidate, knowing when the position needs to be filled will give you a better idea of when the hiring manager needs to make a decision.
2. A.I.D.A.
Now comes the hard part. The interview doesn’t end when you walk out of that room, or hang up the phone. Every piece of correspondence you send is information the recruiter or hiring manager has to evaluate you on. Starting with the thank you note.
Yes, thank you notes matter and the quicker you send it the better. I recommend email, but if for some strange reason you didn’t follow my earlier advice and get your interviewer’s email address, a handwritten note or card is just as effective. Write it in advance so you can leave it with reception, or at the nurse’s station as you walk out. Just keep it short and sweet; thanking them for their time, and reminding them how you would bring a ton of value to the organization.
Beyond the thank you note however, every email you send should follow the A.I.D.A. framework: Attention – Interest – Desire – Action. Salespeople, and marketers, have been using this process since the beginning of time, and it’s your email’s best chance of actually getting read.
Get Their Attention – This starts with the subject line. There’s no more important piece of real estate in an email. Two things to keep mind when crafting yours: a) recruiters and hiring managers are very busy people, and b) like everyone else, they care most about WIIFM (What’s In It For Me).
I recommend personalizing the subject line, and either getting straight to the point, or making the reader curious. If you were referred by someone, lead with that.
Subject: Hi, [name]! Would you like to know how I helped my employer (reduce/increase) “xyz” by 20%?
OR
Subject: Hi, [name]! We interviewed on [date], and I was referred by [name]. When can we speak next?
Create Interest – The way to do this is by providing the right amount of detail to keep them reading. Make a claim or promise that expands on what was introduced in your subject.
“Hi [name],
In our interview on [date] you mentioned a goal you have for your department is increasing its HCAHPS scores.
I’ve been able to leverage my training in “xyz” to help both my current and previous employers develop solutions to steadily increase their HCAHPS scores year-over-year.
[…]
Create Desire – No that you’ve made a claim or promise, you’ve got to back it up with specifics. Numbers don’t lie so use them. Just be sure they can be verified in case you’re asked to provide proof.
For example, at “xyz company” I helped increase our HCAHPS scores from [#] to [#] in just 13 months!
[…]
Inspire Action – All that’s left at this point is to close your email with a call-to-action that’s clear and doesn’t require the reader to jump through hoops. I recommend using a self-scheduling service like Calendly. It’s free, and integrates with Gmail, iCloud, Outlook and Office 365. Simply send someone your Calendly link and they’ll be able to schedule an appointment with you with a few mouse clicks.
Let’s schedule a 10-15 minute call this week to chat more about how I can help your department. Here’s a link to my calendar: [insert Calendly link]. If none of these dates/times work for you, let me know when you’re free.”
3. Go Beyond the Inbox.
It’s perfectly acceptable to connect on LinkedIn with a recruiter or hiring manager after an interview. Particularly if they’re active on the platform. Just don’t be creepy about it, because done right there’s the potential for building a long-lasting professional relationship.
Some basic rules to follow:
Ask if you can connect with that person during the interview.
Write a personalized note with your connection request, reminding them how you’re connected and what your intentions are.
Leverage any connections you may have in common, and refer to them in your note.
4. Stay “Top of Mind”.
This tends to be where most people drop the ball. Periodic follow-up is more than just sending the occasional “Hey, did I get the job?”, or “Have you filled the position yet?” email.
Staying top of mind could look like forwarding an article you think they may find interesting, or a funny (but tasteful) meme every one to two weeks. If you managed to connect on LinkedIn, consider tagging them on a post, or sharing a piece of content they’ve written.
The key here is consistency AND value. Use an app like Evernote to schedule reminders for yourself, and since this kind of outreach is less formal than those initial follow-up emails, there’s no need to completely follow A.I.D.A. Keep your message short and sweet, and don’t ask for anything in return. In fact, including the line, “No response necessary” is a good practice.
Good luck!
About Hoag
Hoag Hospital is the highest-ranked hospital in Orange County in U.S. News & World Report’s 2021-2022 best hospital rankings. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.
Hoag is a nonprofit regional health care delivery network in Orange County, California, consisting of two acute-care hospitals, 13 urgent care centers, nine health centers and a network of more than 1,700 physicians, 100 allied health members, 7,000 employees and 2,000 volunteers. More than 30,000 inpatients and 450,000 outpatients choose Hoag each year.
Hoag Memorial Hospital Presbyterian (with its affiliates, collectively referred to as “Hoag”) recognizes the concerns about protecting the privacy of information provided by general users of our websites, online locations, apps and services.
This Privacy Policy describes how Hoag treats information about you that Hoag collects and acquires through
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This Privacy Policy does not apply to the practices of companies or providers that Hoag does not own or control or to people whom Hoag does not employ or manage.
1. How We Collect Information
Hoag collects information through your online and offline general interactions with Hoag and the Sites, such as:
Signing up for an email newsletter through the Sites;
Signing up for community education classes or other events;
Filling out an online submit form to request an appointment or for a Hoag representative to call you back
Email signup forms filled out at community education classes, Hoag facilities, or at an event;
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Contacting Hoag customer service or support, or providing feedback;
Making an online, in person or telephone purchase of a class or other non-medical services from Hoag;
Registering for an online account;
Transacting business with Hoag;
Visiting or browsing the Sites and/or third party websites or apps.
We also may acquire information from other sources (such as offline records or publicly available information) and from vendors and other third parties, some of which partner with Hoag or with an ad display network utilized by Hoag. Non-personally
identifiable information also may be obtained by these other sources from inferences based upon the sites you visit, third party data, information you share on other websites, social media platforms and applications, or demographics derived from profiles
or accounts that you create, to the extent permitted in their privacy policies.
2. What Information We Collect
Hoag may collect the personally identifiable information that you give to us in connection with your general interactions with Hoag. Personal information you provide may include:
Your name, home address, email address, and phone number and comments;
Order history and preferences for services and product offerings;
Employer name and work address;
Financial information;
Social security number;
Date of Birth;
Payment information, such credit or debit card number or other payment method;
Billing and shipping information;
Passwords.
We also may collect or acquire non-personally identifiable information, such as:
IP address, general geographic location such as the city from which your computer or device is connecting to the Internet, web browser type and version, operating system, the type of computer or device you use to connect to the Sites or third
party websites and apps, or other technical information about your visit to the Sites;links clicked, webpages requested and visited, timestamps, or other navigational information about visits to the Sites such as your activities while visiting the
Sites and the content you access or view, websites you visit prior to and after visiting the Sites, and information regarding your Internet location when you see Hoag's ads and whether you click on such ads, and information regarding your age,
gender and interests with respect to products and services.
If you provide personally identifiable information to Hoag through the Sites, we may be able to connect non-personally identifiable information such as your IP address to you.
The Sites use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies or other Collection Technology (as defined below) to collect and store anonymous information about you, which may include
the non-personally identifiable information described above. You can read Google Analytics' privacy policy at
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http://www.google.com/analytics/terms/us.html. The Sites use these features of Google Analytics:
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"Remarketing with Google Analytics" to place ads on other sites directed to people who visited the Sites.
"Google Display Network Impression Reporting" to report how people's interactions with Hoag's ads relate to their visits to the Sites.
Hoag may use personal information as described in this Privacy Policy. We primarily use non-medical personalinformation to provide services to you, for example:
Providing you with access to your online account
Improving your web experience;
Completing purchases of or registering your participation in community education classes and other events;
Emailing you to confirm or remind you of purchases or participation;
Administering surveys, sweepstakes, contests or giveaways (for instance, to deliver a prize you may have won in a contest);
Sending you information via e-mail or postal mail about our services, appointment reminders, offers and news that may be of interest to you;
Respond to your communications, communicate with you about our services, provide you with customer service and support, and attend to tasks relating to your transactions with Hoag.
We use non-personally identifiable information to improve the Sites, enable Site features and enhance our services.
For example, we may analyze how our Sites are used to:
Improve the browsing experience for the Sites;
Analyze the performance of the Sites and diagnose problems;
Administer the Sites;
Carry out internal operations.
Your non-personally identifiable information also may be used to analyze and develop advertisements and advertising campaigns provide you with special offers and promotions and determine the effectiveness of same.
Hoag also may use your non-personally identifiable information to present you with targeted content and advertisements (including on third party websites and apps) based on your past visits to the Sites and your non-personally identifiable information
collected over time by us and third parties, optimize and determine the effectiveness of content and advertisements, analyze your interactions with the content and advertisements you are presented with, and how these interactions relate to your visits
to the Sites. Some of our third party partners participate in the Digital Advertising Alliance's Self-Regulatory Program for Online Behavioral Advertising and allow consumers the ability to opt-out of targeted advertising based on web activity
tracking. For more information regarding the foregoing, please
Click Here or visit
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parties after clicking the link following the instructions provided therein. You may need to re-click the link and follow the instructions provided therein if you delete cookies or other Collection Technology or use a different computer, device or
browser.
Hoag may combine information we collect from you with information available from other sources (such as offline records or publicly available information) and use the combined information for the purposes described in this Privacy Policy.
Information collected through the Sites and other aspects of our business may be stored and processed in the United States or in any other country in which we or our affiliates or agents maintain facilities. By using the Sites and Hoag’s general
services, you expressly consent to any such transfer of information outside the United States.
4. Disclosures to Third Parties
Hoag does not share, sell or rent any personal information that you provide to us under this Privacy Policy to third parties, except with your consent or as described in this Privacy Policy. We do not share, sell or rent personal information to third
parties for their direct marketing purposes.
We may share personal information with our affiliates and third parties such as our service providers whom we engage to perform services on our behalf, such as:
Shipping or delivery services;
Payment processors or billing services;
Consultants or affiliates.
We also may share personal information:
As required by law or to comply with law enforcement or other government agencies;
To protect the rights, safety, or property of Hoag or others;
To enforce the Terms of Use;
To establish or exercise our legal rights or defend against legal claims;
To protect against threats, illegal activities or fraud;
With a third party or successor in the event of any reorganization, merger, sale, joint venture, assignment, or disposition of all or any portion of our business or operations.
Hoag may use and share non-personally identifiable information with third parties for a variety of purposes including, without limitation, marketing and promotional services for Hoag; website evaluation; remarketing, data analysis; and/or to perform the
other tasks described in Section 3 above. We also may de-identify personally identifiable information (remove information that could be used to identify a person) and share it in aggregated form with third parties, advertisers and business partners
to analyze usage, demographics or interests, improve our products or services, improve user experience, or for similar purposes. We will not re-identify such data and we will ask our contracting parties to agree to keep the data in its de-identified
form.
5. Cookies and Other Collection Technology
A cookie is a piece of data stored on your computer. When you visit the Sites, your web browser may store cookies on your computer or device, or your computer or device may be exposed to other technologies such as web beacons, pixels, gifs or tags ("Collection
Technology"), which will better enable you to navigate the Sites upon return and will collect certain information about you. You may use the Sites even if you choose to reject or delete the cookies or other Collection Technology; however, some
features of the Sites may not work properly with cookies or other Collection Technology disabled. Cookies or Other Collection Technology also may be used by any third party websites for which a link is placed on our Sites.
We also may work with other companies who use tracking technologies, including cookies or other Collection Technology, to serve ads on our behalf across the internet. These companies may collect non-personally identifiable information about your visit
to the Sites and about your interaction with our communications, including advertising and emails.
6. Do Not Track Mechanisms
At this time, Hoag is unable to universally respond to a "Do Not Track" or other "opt-out" mechanism that has been activated by a user through their web browser and, except as otherwise provided herein, does not alter its policies
if a user activates same.
7. Your Opt-Out Choices
If you subscribe to our email newsletter, you may opt-out by following the instructions contained within the email or by calling us at 1-877-833-9741.
If you would like to update your mailing information or want your name and address removed from Hoag’s marketing direct mailing list you can give us a call at 1-877-833-9741.
8. Children’s Privacy
Children under the age of 13 are prohibited from using the Sites. If you are a parent or guardian and believe that Hoag may have inadvertently collected personal information from your child, you may contact Hoag at
feedback@hoag.org or 1-877-833-9741 and request that your child’s personal information be deleted.
9. Data Security
We have taken reasonable technical and operational precautions in order to protect personal information stored by Hoag from unauthorized access, misuse or loss. Our security procedures are monitored regularly and updated in line with technological progress.
No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Hoag to intercept or access transmissions or private communications unlawfully. While we strive to protect personal
information, neither Hoag nor our service providers can ensure or warrant the security of any information you transmit to us over the internet. Any such transmission is at your own risk.
Hoag is not responsible for the acts and omissions of any third parties.
10. Links
You may have the opportunity to follow a link on the Sites to other websites operated by third parties that may be of interest to you. Hoag endeavors to link only to reputable websites related to your areas of interest. Because these other websites may
not be hosted or controlled by Hoag, we are not responsible for the privacy practices of those websites or the content provided thereon.
11. Changes To This Privacy Policy
The Privacy Policy may be revised from time to time as new features and services are added, as laws change, and as industry best practices evolve. Any changes to our Privacy Policy will be shown by posting the new Privacy Policy at
http://www.hoag.org/Legal/Privacy-Policy.aspx. You should check the Last Revised Date shown above on a regular basis for the most current privacy practices.
Any changes in the Privacy Policy will take effect upon posting, but material changes will not apply to information collected from you before the Last Revised date, unless we provide notice or have other communication with you.
12. California Immunization Registry
Hoag may share your immunization or tuberculosis (TB) screening test records with the California Immunization Registry (CAIR), a statewide, secure and confidential database of patient immunization information. The CAIR is used by health care professionals,
agencies, and schools to keep track of all shots and TB tests you take, and can provide proof about immunizations needed to start child care, school, or a new job. If you do not want your immunization or TB records to be shared with other registry
users, please fax or email the “Decline or Start Sharing/Immunization Information Request Form,” available on the CAIR website at
http://cairweb.org/cair-forms/, to the CAIR Help Desk at 1-888-436-8320 or
CAIRHelpDesk@cdph.ca.gov
13. Your California Privacy Rights
If you are a California resident and have provided personal information to Hoag, you are entitled by law to request certain information regarding any disclosure that may have been made by Hoag to third parties of personal information for their direct
marketing purposes. To make such a request, send an email specifying that you seek your “California Customer Choice Privacy Notice.” Please allow thirty (30) days for a response. Hoag is required to respond to only one request per customer
each year, and is not required to respond to requests made by means other than through the above email address.
We will not share your personal information with third parties for their direct marketing purposes if you request that we do not do so. You may make such a request by sending us an email at
feedback@hoag.org.
When contacting us, please indicate your name, address, email address, and what personal information you do not want us to share with third parties for their direct marketing purposes. Please note that there is no charge for controlling the sharing of
your personal information or for processing this request.
14. Questions
If you have questions about Hoag’s privacy practices, you may contact us at
feedback@hoag.org, 1-877-833-9741, or Hoag Memorial Hospital Presbyterian, One Hoag Drive, P.O. Box 6100, Newport Beach, CA 92658-6100, Phone: 949-764-HOAG (4624).
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Hoag Hospital is committed to providing equal employment opportunities to all employees and applicants for employment. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national
origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Hoag Hospital is the highest-ranked hospital in Orange County in U.S. News & World Report’s 2021-2022 best hospital rankings. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.
